Last updated: October 16, 2026
This Policy explains how Nuvellia collects, uses, stores and shares personal data when you visit our online store, make a purchase or contact us.
1. Data controller and contact
Personal data is processed by Nuvellia, the trading name of the seller operating this store. For privacy questions or to exercise your rights, email supporto@nuvellia.it.
2. Data we may collect
- Identification and contact details, such as your name, address, email and telephone number;
- Order, delivery, return and customer support information;
- Payment information processed by our payment providers; we do not store full card details;
- Technical and usage data, such as IP address, device, browser, cookies, pages visited and interactions with the store;
- Marketing preferences and messages sent to customer support.
3. Purposes and legal bases
We use data to enter into and perform the sales contract, process payments and orders, arrange deliveries and returns, provide support, prevent fraud, protect the store, meet legal and accounting obligations, improve our services and, with any required consent, send marketing communications or personalise advertising.
The legal bases may be performance of a contract, compliance with legal obligations, our legitimate interests or your consent.
4. Shopify and other providers
The store is hosted by Shopify. We may share data, as necessary, with Shopify and providers that help us manage payments, deliveries, analytics, marketing, fraud prevention and support. These parties process data according to their respective roles and contractual obligations.
5. International transfers
Some providers may process data outside the European Economic Area. Where required, we use safeguards recognised by applicable law, such as adequacy decisions or standard contractual clauses.
6. Retention
We keep data only for as long as needed for the purposes described, to manage the customer relationship and to meet legal, tax and accounting obligations and protect rights. Retention periods may vary by data type and applicable law.
7. Cookies and similar technologies
We use cookies needed for the store to function and, with consent where required, analytics, personalisation and marketing cookies. You can manage your preferences through the cookie banner and your browser settings. More information is available in our Cookie Policy.
8. Your rights
Where the GDPR applies, you may request access, rectification, erasure, restriction, portability and object to processing, as well as withdraw consent without affecting the lawfulness of earlier processing. You may also complain to the competent supervisory authority.
To exercise a right, email supporto@nuvellia.it. We may ask for information needed to verify your identity.
9. Children
The store is not intended for minors who cannot legally make a purchase under applicable law. We do not knowingly collect children’s data without a valid legal basis.
10. Security
We take reasonable technical and organisational measures to protect data. No system is completely secure, however, and we cannot guarantee absolute security for online transmissions.
11. Changes
We may update this Policy to reflect operational or legal changes. The updated version will be published on this page with its date.